MS Teams

Microsoft is releasing more integration points between the Microsoft Teams application and the Microsoft Dynamics 365 solutions.


  • Embedded Team chat experience on the Dynamics 365 pages
  • Embedded Teams dialer (phone/video) on Dynamics 365 pages
  • Teams meetings that tie to Dynamics 365 Sales data
  • Create Webinar type events in Teams based on Dynamics 365 Marketing
  • Teams tasks integrated with Dynamics 365 CE Tasks
  • Access to Dynamics 365 information in the Teams application
  • Share files between Dynamics 365 and Teams application (using Sharepoint)


  • For the moment it appears to be only available for people using the online hosting and not for on-premise installs
  • Teams tenant and the Dynamics 365 tenant must be the same tenant
  • Rolling out April-September 2021 as part of 2021 release wave 1

Check out this article from the Microsoft Dynamics 365 official blog:

Official Install Documentation:



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