CustomerSource has been around for a long time and has been known as the place to go for 24-7 self-support, training, software updates and hotfixes, news, a knowledge base and company-specific licensing information. After all these years there are big changes.  Microsoft has retired the site and the CustomerSource content has moved to the Microsoft Docs platform. Relevant, up-to-date content, and product downloads have been added to docs.microsoft.com and are organized by product line.

Users can view Microsoft Dynamics solutions landing pages to reach their customer account and other customer resources.

To view service plan information, visit the Service Plans page on Microsoft docs.

Learning documentation and materials can be found through Microsoft Learn.

There will be no changes to:

– Creating cases for technical support through Services Hub.
– Features and functionality within Customer Business Center.